Introducing the new Futura Floors: A fresh focus on client satisfaction
At Futura Floors, we’ve embraced a new chapter of growth and transformation. While we’re proud of our decade-long history in the flooring business, we’ve made important changes to ensure we’re more customer-focused than ever before.
Our financial director of many years has now taken the lead as our managing director, bringing a renewed focus on customer satisfaction and service excellence. This leadership transition has enhanced our operations and reinforced our focus on delivering exactly what our clients need, when they need it. To strengthen these efforts, we will organize three area sales managers who will be visiting our clients regularly, ensuring personalized support and attention in each region.
We’ve also unified the management teams of Futura and our production, Xylon, under a single leadership structure. This integrated approach allows us to operate more efficiently, providing faster and more reliable service.
One of our biggest transformations is in our product portfolio. We are now proud to offer only European made products. Our solid wood flooring is produced in-house at our factory, ensuring full control over quality. Additionally, our engineered flooring, vinyl and decking are sourced from trusted manufacturers across Europe, allowing us to deliver the best in craftsmanship and design.
With these changes, Futura Floors is more aligned with client needs than ever before. As the new Futura Floors, we are here to strengthen our partnerships and continue delivering the premium flooring solutions and customer service that you expect from us.